Office, Financial and Privacy Practices Policy
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Thank you for choosing our office for your dental needs. Dental treatment is an excellent investment in an individual's medical and psychological care. We are always available to answer your questions or assist you in any way we can. 
To maintain the practice operations and prevent potential misunderstandings, we ask patients to accept and adhere to treatment plans and financial agreements regarding their dental health. NOTE: a repair fee will be charged for partial and denture repairs or adjustments. (Three adjustments are included in the price of new partials and dentures). Please remember we must take x-rays and perform an exam at least once per year.
**As a courtesy, we will file your dental claims, but your financial part is due and expected at the time of service. This office only provides estimated quotes, as insurance companies are continually changing their pay options. You are responsible for any difference that may occur between any estimate and the actual claim payment. If you have questions regarding claim payout, explanation codes given on a claim or any other claim issues please call your provider. The patient or the insurance holder is responsible for verifying benefits according to your individual plan, not this office.
Please note: Dr. Garrett D. Olive is registered PPO (network providers) for Blue Cross Blue Shield, Delta Dental, Healthchoice, Metlife and Sooner Care.
Payment options: We realize that every person's financial situation is different. We accept cash, checks, debit/credit cards and CareCredit. You can ask about CareCredit at the front desk prior to scheduling an appointment. Finance charges will be added to any overdue account each month. (3% or minimum of $1.00 until account is at $0.00). Any overdue balances that go unpaid for over 90 days can be turned over to our collection agency, KCI. Any information we have, such as address, employer and all phone numbers will be turned over to our collection agency.
Return check policy: Checks returned for any reason will be surcharged $50.00 on your account. If a check is returned twice it will be turned over to the District Attorney for collection.
Charts, documents, letters, and x-rays are the property of the dentist. You may have a copy for a fee.  Radiographs are $5.00, everything else is $1.00 for first page and $.50 for each additional page. If you would like a privacy policy and procedures please ask for one. Be sure to notify our staff if you have any changes to insurance, employment, phone numbers, addresses or health.